Led and managed both Adelaide warehouses and distribution operations, overseeing 5 direct reports and a large team of full-time, casual, and agency staff.

Directed comprehensive warehouse activities, including local, interstate, and international shipments, goods inspections, dispatching, receipting, and picking, ensuring effective customer service.

Redesigned warehouse layouts and introduced barcode labels to racking and bin locations, significantly reducing inventory discrepancies by over 98% and improving S.O.H. quantity accuracy.

Managed new and existing contracts with transport companies, couriers, and freight forwarders, coordinating stocktakes and assisting inventory purchasers to meet production schedules.

Ensured operations complied with Commercial Aviation's airworthiness regulations and requirements (CASA, EASA, FAA), promptly completing all necessary training and accreditations.

Conducted quarterly employee performance reviews and disciplinary actions, fostering a high-performance culture.

Oversaw all operational requirements of a 7-direct-report cold storage and export facility (DDC), ensuring smooth daily operations and managing full-time and casual warehouse staff.

Ensured DDC compliance with RACA Certification, HACCP, and DAWE Approved Arrangements, maintaining high standards for food safety and export protocols.

Managed third-party storage and loadout requirements, consistently meeting external expectations and requirements.

Assisted Quarantine Officials during inspections of protocol markets and managed destination protocol requirements.

Ensured completion of critical processes including cold-room temperature checks, cleaning registers, air cargo, and sea freight container load lists.

Served as a HACCP team member, ensuring adherence to receivals and traceability procedures and compliance with product labelling and quarantine protocols for international export markets.

Managed a 5000 sq meter warehouse, overseeing 7 direct reports and comprehensive operations including receivals, dispatch, and refrigerated sections.

Developed and implemented a location system that improved product location accuracy from 35% to 100%, significantly enhancing operational efficiency.

Led the implementation of a Warehouse Management System (WMS) and barcode system, streamlining inventory processes.

Created and implemented a national Traffic Management Plan, improving site safety and operational flow.

Reduced equipment and product damages by implementing regular training/refresher sessions and assessing staff plant equipment usage.

Coached and improved both floor staff and leadership, optimizing skills utilization and workplace productivity.

Managed warehouse costing, budgeting, forecasting, and KPI monitoring to drive financial and operational performance.

Ensured all operations adhered to laws, guidelines, and ISO requirements, maintaining high levels of housekeeping and HACCP compliance.

Provided full-time care and support for a family member with significant health issues, demonstrating strong commitment and resilience.

Managed complex personal and medical challenges, showcasing adaptability and problem-solving skills in a high-pressure environment.

Managed a 1500 sq meter military-grade facility with full autonomy, overseeing IT, test, and production lines and direct reports.

Improved product location accuracy from 35% to 100% by developing and implementing a new location system.

Eliminated 42 non-conformances, achieving NIL audit results within three months for ISO, R2, Defence, and WH&S internal and external audits.

Reduced operator product damage by over 70% and significantly cut racking system repair costs from $20,000 to $1,200 by implementing operator training and reviewing SOPs.

Nominated as a national trainer, leading the creation of training packages and maintaining the national training matrix.

Responsible for overseeing and maintaining ISO, R2, OHS&S, and Defence certifications, ensuring facility-wide compliance.

Managed warehouse costing, budgeting, and forecasting, utilizing KPIs to monitor and report on financial performance.

Promoted safety practices through daily toolbox talks, safety observations, and incident investigations, ensuring a secure military-grade environment.

Supervised a 10,000 sq meter distribution and customer center with 4 direct reports, overseeing logistics, administration, and customer service.

Improved stocktake efficiency for 7500 SKUs, reducing completion time from three days to 6 hours through barcode labels, KANBAN system, and optimized SKU placement.

Devised methods to improve Transportation Costs, enhancing efficiency and saving company money through optimized truck and container utilization, pick, and pack/fill rates.

Implemented processes to maximize warehouse utilization and storage fill percentage, improving operational efficiency.

Scheduled and coordinated 5-12 import/cross-dock container movements daily and 4 cross-dock container loadings weekly for interstate/overseas destinations.

Addressed and resolved escalated customer complaints and enquiries professionally, improving customer satisfaction and retention.

Monitored stock levels, backorder rates, and inventory accuracy, reflecting data on KPIs to drive performance.

Promoted safety through daily toolbox talks, monthly inspections, and incident investigations, ensuring a safe working environment.

Supervised a 1000 sq meter warehouse with one direct report, managing daily operations and ensuring high standards of material handling.

Achieved monthly stocktake accuracy of over 99% and significantly reduced inventory losses by over 99% through automated systems and closed-door policies.

Developed and presented KPI reports to senior management, ensuring timely orders by liaising with purchasing and production managers.

Implemented a Kanban System for the UAE (Dubai) contract and a stock requisition process across all warehouses.

Improved inventory accuracy and minimized picking errors by training staff on the PRONTO SYSTEM and order processing.

Maintained warehouse security and plant equipment service/maintenance, ensuring operational readiness.

Responsible for coordinating unit tests, calibration reports, and updating documents and registrars.

Consistently met safety KPI targets and achieved pick rate accuracy exceeding KPI targets.

Managed all processes and functions for both RAW and FIN warehouses, ensuring high standards for materials handling procedures.

Designed the layout for both FIN and RAW stores, optimizing space and workflow efficiency.

Developed and delivered effective training sessions, enhancing staff skills and operational capabilities.

Achieved consistent stocktake results with discrepancies of less than $100 annually for both stores, demonstrating exceptional accuracy.

Managed stock levels and controlled inventory effectively by liaising with the purchasing team and coordinating stocktakes.

Ensured high-level site security, equipment maintenance, and building upkeep, collaborating with contractors.

Interacted with production and QA departments to consistently meet customer demand and delivery deadlines.

Contributed to the team in acquiring ISO certification, demonstrating commitment to quality and compliance standards.